We provide support for issues arising in the Netflix app. If you have just created an account on Netflix and now looking to activate your device on Netflix, then you can follow the guide given at Netflix activate website or call us at our toll-free number.
To enjoy your favorite movies and shows on Netflix, you need to activate it. For that, you need an alphanumeric activation code, which you will get when you install the app on your streaming device. While the majority of users are able to perform Netflix activate process without facing any issue, there are many who receive an error message while activating their devices on www Netflix com.
There is a solution for every problem, so rest assured, this problem has got a solution as well, which is going to be discussed in the next sections.
If you are receiving an error message while activating your TV, set-top box, Blu-ray player or any other device that supports Netflix, then that means, there is a network connectivity issue that is barring Netflix from activating the device in a proper manner. To fix the problem, you will have to perform the below-mentioned steps.
Test your internet connection
The working of Netflix is premised upon the internet connection, so if the internet is not working properly, then you will not be able to activate Netflix. A number of devices have an application to test the internet connection. If the app isn’t there, then you can go to the app store and get the app to test the internet connection. Basically, you are checking whether the internet is working on your devices or not.
1. If your connection was successful or the app you’ve clicked on was opened without any issue, then you need to move onto the next set of the troubleshooting steps.
2. If the connect test fails or the apps didn’t load, then there is some issue with the network connection, so you need to follow the below-mentioned steps to restore the streaming.
a. If you have never connected your device to the internet, then you will have to do so prior to watching anything on Netflix. You will have to get in touch with your device’s manufacturer for guidance in case, you are not sure how to do that.
b. In case, you have previously connected your device to the internet, then the steps for fixing the network connection problems will be somewhat different.
Refresh Netflix app
In order to refresh the app, you just need to close the app and re-open it.
Check the date and time settings on your streaming device
Sometimes, issues related to activation occurs if the date and time are not correct, so you need to make sure that both settings are correct. Here is how you can check and correct date and time settings.
1. If the date and time on your streaming device are not correct, then you will have to check the user manual of the device. Or, you can go to the support website of the company to find instructions on how to set the date and time in a proper manner.
If the date and time on the streaming device are correct, then you will have to get in touch with Netflix help center to fix the issue.